The technician has come and gone, the service is completed and we were only down for about 5 minutes. We’re up and running again now.
Allstream is continuing to monitor the circuit in order to catch any further connection-drops should they occur.
Of course, we are hopeful that the work that was done here today (they replaced some of their equipment) will prove to be the solution to the problems we’ve been having.
As before, if you do encounter any problems with the printers etc. please let me know.